This unique chat not only allows you to communicate with your customers, but also to guide them through the pages of the site showing them visually any element.
- Real time AJAX chat
- Beautiful, flat & responsive design
- View the page where your customer is.
- Operators can visually show any website element to the customer (through the different pages)
- New “Chat Operator” user role
- You can assign the operator capability to any another role
- Chat logs management
- Operator can transfer discussion to another online operator
- Frontend chat texts are customizable : you can translate in your language
- If there is no operator online, a contact form appears
- Colors are customizable
- Sound notification on new message
- Import / Export data tool
- Customers IP detection
- See the country and city of customers
- Reactive support !
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